Technology Department Contacts

Chad Ayers
Regional Technology Coordinator

Joseph Fernandes
Technology Specialist

Technology Office Hours
Monday through Friday
North Central Education Service District
7:00 AM - 5:00 PM

Technology Department Phone:
Voice: 1-877-762-3731
Fax: 1-877-571-3290

North Central ESD Help Desk

Technology Services

• The North Central ESD Technology Department provides a variety of network services to its component school districts.

  • General technology support

  • Maintaining the core network of firewalls, routers, switches, and servers

  • Physical layer support including design, installation, and maintenance

  • Internet access and maintenance

  • Bandwidth provisioning/monitoring

  • Antivirus protection and monitoring, both server and workstation

  • Internet filtering services for student/staff protection

  • Children’s Internet Protection Act compliance

  • Web hosting available

  • Electronic mail services (e-mail server)

  • SPAM filtering/phishing protection

  • Helpdesk services

  • Software services including:

  • SchoolMaster support/maintenance

  • Lock-down browser maintenance for state testing

  • OS installs and maintenance (including reloads)

  • Computer installation/repair

  • Server installation, maintenance, and repair

  • Wireless network design, installation, maintenance, and support

  • Video conferencing support

  • Printer support

  • Technology planning support

  • Distance education/online schooling support

  • Universal Services/E-rate application and filing services

  • Volume purchasing support